Customer Service Rep

  • Answer incoming customer phone calls and take appropriate action for each call

  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company

  • Attend mandatory training sessions to stay updated on product or company policy changes

  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input

  • Input data into the company computer platform to keep each customer record updated


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Rep-Bilingual English/Spanish
Ocala, FL Express Employment Professionals
Customer Service Rep
Saint Petersburg, FL Healthcare Support
Customer Service Rep
Hollywood, FL Voca
Customer Service Rep (Bi-lingual - Spanish)
Fort Lauderdale, FL Aetna
Customer Service Rep
Saint Petersburg, FL Voca